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2020 Fourth Quarter Preparedness Report

Discover the insights and trends for the upcoming open enrollment to better serve your clients and define your next normal to keep moving your business forward. The report will cover:

Expectations around ben admin software and post-pandemic technology needs for agencies
COVID-19’s impact on benefit plans, renewal trends, and staffing plans
How to prepare for this upcoming open enrollment season

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Prepared in partnership with:



To better understand the impact COVID-19 has had on the industry, as well as the role technology will play in the upcoming open enrollment season, Ease partnered with Beere & Purves to survey nearly 600 brokers, account managers, and agency owners. We then used this data to glean insights and project trends for the upcoming open enrollment. We are excited to share these findings with you now, and hope it helps you to better define your next normal as you enter an open enrollment season unlike any other.

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